Compliance Section Manager Sr. – Consumer Loan Servicing and Default Servicing

Description

This Compliance Section Manager Sr. (CSM Sr.) provides compliance support for the Consumer Loan Servicing and Default Servicing business units. This position is responsible for helping these units maintain a robust compliance program to ensure compliance with consumer protection laws and regulations and Huntington’s values of looking out for our customers.

This position will also be responsible for:

  • Building strong working relationships with business leadership, segment risk, legal and other key partners to identify emerging risks, manage regulatory change, and develop appropriate response strategies
  • Developing collaborative relationships with senior business management to stay informed of strategic initiatives, planned changes in products or processes, and potential compliance concerns
  • Ensuring the business units are managing, monitoring, and escalating compliance risks within the Corporate Compliance risk management framework
  • Serving as the Compliance subject matter expert for existing and newly issued consumer and default servicing related laws/regulations including Servicemembers Civil Relief Act (SCRA), Fair Credit Reporting Act (FCRA), Real Estate Settlement Procedures Act/Regulation X, and Flood Disaster Protection Act (FDPA)
  • Collaborating with business units to ensure that control environments are designed to comply with regulatory guidance and Huntington’s risk management frameworks
  • Ensuring a robust monitoring and testing program is effective in identifying and mitigating compliance risks including through the use of automation
  • Providing regular reporting and/or compliance updates to applicable risk committees
  • Working with business partners to ensure training, policies and procedures are in place to ensure colleagues can effectively perform their job responsibilities in compliance with applicable regulatory requirements
  • Performing periodic risk assessments of business units
  • Assisting with other enterprise compliance projects or initiatives as assigned
  • Ensuring business unit compliance programs/practices are aligned with and integrated into the enterprise Compliance Risk Management Program
  • Working with business managers and risk partners to ensure compliance training courses are in place and/or up-to-date and appropriate audience selection is made. As needed, conduct classroom/virtual training for Consumer Loan Servicing and Default Servicing colleagues


Basic Qualifications:

  • Bachelor's Degree or 4+ years of equivalent work experience
  • 5 or more years of applicable work experience in regulatory compliance, legal, or operational risk management.

Preferred Qualifications:
  • Strong written and verbal interpersonal communication skills
  • Excellent analytical and problem-solving skills
  • Experience working in loan servicing or default servicing in a compliance or risk management role
  • High level of familiarity with CFPB, OCC and other regulatory agency guidance, rules, and examination processes and ability to communicate them for practical applications.
  • Ability to interpret regulations both technically and using a principles-based approach
  • Proficient application of risk assessment and risk management methodologies
  • CRCM certification a plus
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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Hybrid

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

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