Asset Finance Digital Experience Director

Description

Summary:

Huntington has embarked on a client centric digital transformation for the Commercial Bank. The Commercial Digital team is focused on improving customer experience for Sales, origination and service journeys cutting across multiple products. We are equally passionate about creating process efficiencies and enhancing our colleague’s experience to better service clients.

We are seeking a highly motivated, strategic thinker to design and deliver technology solutions for the Asset Finance business. The unique segments of Asset Finance enable us to provide equipment finance (tax and non-tax solutions), asset-based lending, inventory financing, municipal financing, vendor financing, renewable energy financing, business aviation financing, and lender financing solutions throughout the entire product cycle – from manufacturer to end user

The Commercial Digital Product Director is a transformational leader who will establish a target state digital strategy, roadmap informed by customer and business needs.  The leader is responsible for delivering on the Asset finance digital portfolio in partnership with technology to deliver exceptional customer experience and operational excellence.

Duties & Responsibilities:

·Designing and implementing digital strategy as part of Asset Finance’s strategic goals

· Develop the digital experience roadmap ensuring business objectives and key results align to the segment priorities and product vision.

· Oversee delivery of the digital roadmap to deliver value to colleagues in sales and operations teams, as well as ease of use and seamless digital origination and servicing experience for our customers.

· Technology driven leader responsible for fostering a culture of collaboration with agile discipline to inspire teams to continuously improve delivery with a bias for execution.

· Enhancement of Customer - Colleague satisfaction throughout the lending process – from sales, origination and servicing.

·Collaborates on creation and tracking Key performance indicators to measure success, and leverage data-driven decision making for prioritization.

·Leverage industry insights to assess and recommend technology solutions that best meet business needs.

· Collaborate with Architecture and User Experience to design target state capabilities and experiences

Required Qualifications:

· Bachelor's degree in business, technology, finance or related field

· 12+ years of business experience working in Commercial Banking (leadership in sales, operations, technology, credit, and/or digital/IT)

Preferred Qualifications:

· Ability to educate and drive cultural awareness of Digital Channel strategy and opportunities

· Excellent influencing, consulting and communication (both oral and written) skills, with the ability to successfully interact with and relate complex technical information to multiples audiences in business terms

· Ability to independently manage multiple work efforts, including driving to execution, through key stakeholders across the bank

· Ability to effectively work in a matrixed organization with colleagues across various reporting structures

· Analytical skills to identify or discover trends or themes

· Ability to clearly articulate methodology for issue resolution to complex problems

· Problem solving and critical thinking, with the ability to identify root cause and proper solution

·Curiosity and passion for continuous learning in the industry and applying those learnings to your work.

· A bias toward execution and results.

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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

$125,000 - $255,000 Annual Salary

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.