Description

Our RV/Marine Finance Administrative Support Specialist is responsible for the day to day activities and interaction between the Dealer client and Huntington, in terms of the establishment, documentation, maintenance and servicing of the relationship.

Duties and Responsibilities:

• Maintains an effective rapport with Dealers and Huntington personnel.
• Services customers by providing detailed information on specific accounts and disbursing funds as appropriate.
• Responsible for identifying, researching, analyzing and resolving complex problems with accounts. Makes routine decisions in the absence of an officer. Advises and counsels Dealers on bank products and services.
• Assists the sales function or an officer by processing and maintaining accurate and complete documentation.
• May attend meetings and presentations independently or with an officer.
• Maintains documentation within RV/Marine internal SharePoint site
• Responsible for onboarding new dealerships
• Responsible for providing dealer customer service
• Responsible for creating and distributing reports as it relates to dealer reporting
• Compiles information from a variety of sources to prepare various reports.
• Communicates information by composing memos and correspondence to clients, officers, attorneys, agencies and others.
• Maintains up to date knowledge and may train others on products, services, departmental systems and related technology, policies and procedures.
• Duties to include typing, answering telephones and filing.

Basic Qualifications:

• HS Diploma or GED
• At least 1 year's experience in customer service

Preferred Qualifications:

• Bachelors degree.
• Strong organizational skills with attention to detail, planning and follow-up
• Excellent in customer service, highly motivated, focused, and goal oriented
• Must have excellent written and verbal communication skills including professional grammar and demeanor
• Ability to build and expand quality internal and external customer relationships
• Ability to multi-task
• PC and internet proficiency
• Displays a high level of energy and goal orientation and demonstrates a passion for providing outstanding customer service
• Excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.