Description

In the role of Section Manager 2, you will manage the day-to-day responsibilities of the mortgage cashiering team within Consumer Loan Servicing.  You will be responsible for ensuring all mortgage cash functions are completed timely and accurately while operating within established regulatory requirements. This position will work closely with several Loan Servicing Managers as well as with partners in Legal, Risk and Compliance to ensure adherence to all relevant policies, procedures and Investor guidelines.

Department processing responsibilities include:

• Loan payoff processing.
• Lockbox exception payment processing.
• NSF reversals
• Cash adjustment requests through MSP Task Tracking and HAWC.
• Refunding loan overpayments and issuing overpayments and refunds to customers
• ACH processing.
• Daily, weekly and monthly reconciliation of multiple operational cash accounts to include payment clearing 

Manager responsibilities include:

• Assign daily work and ensure internal SLA’s are met
• Perform Quality Assurance reviews and coach team to improve performance
• Lead all projects that impact Cash processing
• Ensure proper risk controls are in place and effective
• Ensure procedures are updated to accurately reflect the way work is being completed
• Manage Cash requests for both internal and external audits

Basic Qualifications

• High School Diploma
• 3 or more years of Management/Leadership experience
• Experience in Microsoft Office
• 3 or more years of mortgage loan servicing experience

Preferred Qualifications

• 5 or more Years of Loan Servicing experience
• Excellent written and verbal communication skills
• Ability to work with a diverse team of colleagues and organize workflows to ensure items are completed promptly
• Able to prioritize functions and make quick staffing changes on the go to ensure financial items are posted same day.

#LI-Hybrid

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basi