Description

Summary:

The Business Analyst 1 - Operations provides basic support for the Treasury Management Lockbox area focused on customer service, issue resolution and project-based initiatives. This will include maintaining, monitoring and updating assigned business processes and/or systems as well as researching routine problems, testing or modifications to systems and documentation of policies and procedures.

Duties & Responsibilities:

• Act as a subject matter expert and perform daily operational processes as assigned.

• Supports new system and process implementations and workflows.

• Researches specialized problems and takes action to correct.

• Helps with process improvement ideas and documentation.

• Partners with internal colleagues, customers, and vendors depending on current assignments.

• Establishes knowledge base of current policies, procedures and practices for various departments.

• Works with test scripts and implements testing and reporting of system enhancements.

• Involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations.

• Performs other duties as assigned.

This is an in-office position. You must be located near 295 Huntington Circle, Akron, Ohio.

Basic Qualifications:

• High School Diploma

• 1 or more years of banking operations experience

Preferred Qualifications:

• Payment processing

• Lockbox

• Ability to work well with others.

• Demonstrates effective problem-solving skills.

• Ability to be flexible and work independently with good time management and a strong attention to detail.

• Proficiency with Microsoft Office products - Word, Excel, Visio process mapping, etc.

• Excellent verbal and written communications skills.

• Ability to organize and address multiple tasks at all times

#LI-OnSite

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basi