Description

Huntington's Operations Segment Risk Specialist Senior, Customer Solutions Center works with the Segment Risk Manager in the administration of the corporate risk management program and the business segment(s) to identify key risks and controls and develop and conduct testing of those controls.

 

Duties & Responsibilities:

• Responsible for Policy/Controls and Process Documentation.
• Perform the risk and control self-assessments.
• Develop, maintain and continually enhance a proactive operational and regulatory risk management program and related initiatives.
• Identify, assess, communicate and implement regulatory issuances.
• Ensure the timely completion of all testing requirements in accordance with guidelines.
• Lead the business segment in the timely remediation of issues.
• Help foster a risk awareness culture in the business segment.
• Provide the business segment with sufficient information to ensure proper oversight.
• Help to communicate shared vision of the segment/division and establishes goals to assure the vision is realized.
• Performs other duties as assigned as well as support for other LOBs as needed.

 

This is a hybrid role you must be located with the Huntington Bank Corporate office footprint

Basic Qualifications:

• Bachelor’s degree
• 5 or more years of experience in Audit, Compliance, Risk Management or Operational Risk.
• In lieu of a Bachelor’s degree 4 additional years of banking customer service center risk related experience may be considered.

 

Preferred Qualifications:

• Knowledge of risk management principles and regulatory compliance requirements.
• Experience with call center operations and/or customer solution banking processes.
• Strong organizational, analytical, critical thinking and problem-solving skills.
• Excellent verbal and written communications and the ability to communicate and present requirements and issues clearly and concisely.
• Strong interpersonal skills and ability to build strong partnerships and work collaboratively with all businesses.
• Ability to deal with ambiguity, multi-task and work in a fast-paced environment.
• Proficiency in MS Office suite.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

57,000.00 - 113,000.00 Annual

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.