We are committed to assisting our customers over the phone and by live chat. Our front-line support colleagues assist with multiple lines of business daily, looking out for our customers with every interaction.
If you’re looking to get your foot in the door at Huntington, a career handling inbound calls in customer support may be just the thing for you. Not only will you gain valuable knowledge, but you’ll also learn about other call center specialty roles to see which other areas might interest you. Here, your great work will be recognized and rewarded, and you’ll be on your way to career success.
What's in it for you
Competitive salary and incentive plans
Outstanding benefits and perks package
401(k) with company-sponsored match
Career pathing to help you advance to the next level
Training and licensing you need to grow your career
Tuition reimbursement and college discounts
Opportunity to join Business Resource Groups to connect with colleagues
Modern, state-of-the-art facilities in Flint, MI; Chicago, IL; Plymouth, MN; Columbus, OH; and Akron, OH
Hybrid work option, based on your performance
Variety of schedules with shift differentials
Hours of operation are 7:00 a.m. to 8:00 p.m., seven days a week; most colleagues work rotating weekends
Referral incentive programs and performance pay/quarterly payouts for meeting customer service goals
“Everyone works as a team and encourages you to be better. I feel like I’m part of something big. I feel like I have people around me that believe in me and people that will help me become my best self. I have more opportunities than at any of my other jobs I have had in the past.”
Shakiya, Customer Advocate Team Lead
“Employees are empowered to advocate for customers, do what’s right, and focus on building long-term relationships rather than just completing transactions. The alignment between leadership, teams, and customer focus creates a meaningful and rewarding workplace where everyone is working toward the same goal making a positive impact. Huntington is deeply committed to giving back to the communities it serves through volunteerism, financial education, and meaningful investments that support long-term community growth.”